{"id":20158,"date":"2022-03-25T13:46:30","date_gmt":"2022-03-25T12:46:30","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/"},"modified":"2026-03-19T13:17:55","modified_gmt":"2026-03-19T12:17:55","slug":"knowledge-base","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/","title":{"rendered":"Knowledge Base"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<ul>\n<li>\n<\/li>\n<\/ul>\n<ul class=\"childpages-macro\">\n<li style=\"list-style-type: none;\">\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/allow-access-from-the-internet-to-a-site-version-of-open-bee-portal\/\">Enable access from the Internet to a \u00ab Website \u00bb version of Open Bee\u2122 Portal<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/configure-reminder-accuracy\/\">Configure reminder accuracy<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/change-the-minimum-word-size-of-the-simple-search\/\">Change the minimum word size of the simple search<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/create-a-self-signed-server-stamp-certificate\/\">Create a self-signed &#8220;server stamp certificate&#8221;<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/\"><\/a><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/add-a-language-dictionary-for-ocr\/\">Add a language dictionary for the practical OCRGuides<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/?page_id=20390\">Previewing Autocad Documents<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/synchronize-list-values-from-an-external-database\/\">Synchronize list values from an external database<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/connect-a-windows-network-drive-to-open-bee-portal\/\">Connect a Windows network drive to Open Bee\u2122 Portal<\/a><\/li>\n<li><a href=\"Installer-Open-Bee-Portal-en-cluster_251002914.html\">Install Open Bee\u2122 Portal in cluster<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/extranet-communicate-an-information-note-to-all-users-of-an-extranet\/\">Extranet &#8211; Communicate an information note to all users of an Extranet<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/\">FAQ<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-to-change-the-document-storage-folder\/\">How to Change the Document Storage Folder<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-does-open-bee-portal-manage-storage-capacity\/\">How does Open Bee\u2122 Portal manage storage capacity?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-is-data-encrypted-in-transit-between-open-bee-portal-and-client-applications\/\">How is data in transit encrypted between Open Bee\u2122 Portal and client applications?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-do-i-delete-a-user-account-from-open-bee-portal\/\">How do I delete a user account from Open Bee\u2122 Portal?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/does-open-bee-portal-work-with-ms-sql-server-or-oracle\/\">Open Bee\u2122 Portal work with MS SQL Server or Oracle?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/what-does-the-online-editing-utility-do-for-an-office-document\/\">What does the online editing utility do for an Office document?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/what-services-and-scheduled-tasks-does-open-bee-portal-use\/\">What scheduled services and tasks does Open Bee\u2122 Portal use?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/is-the-sso-connection-functional-when-the-ldap-user-is-imported-with-their-email-address\/\">Is the SSO connection functional when the LDAP user is imported with their email address?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-to-use-the-browsers-pdf-reader\/\">How to use the browser&#8217;s PDF reader<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/is-there-a-limit-to-the-number-of-items-in-a-list\/\">Is there a limit to the number of items in a list?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/definition-of-user-languages\/\">Definition of user languages<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/can-i-change-the-name-of-the-server-that-hosts-an-open-bee-portal-without-consequences-for-license-activation\/\">Can I change the name of the server that hosts an Open Bee\u2122 Portal without consequences for the activation of the licenses?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-to-change-the-search-default-sorting\/\">How to Change the Search Default Sorting<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-to-change-the-default-screen-after-logging-in\/\">How to change the default screen after logging in<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/task-management-improvements-between-open-bee-portal-versions-6-7-and-6-9-6-10\/\">Task management improvements between Open Bee\u2122 Portal versions 6.7 and 6.9\/6.10<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/what-to-do-if-you-cant-connect-only-on-firefox-and-chrome\/\">What to do if you can&#8217;t connect only on firefox and chrome<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/how-to-set-up-antivirus-exclusions-to-improve-the-stability-and-operation-of-the-open-bee-portal-software\/\">How do I set up antivirus exclusions to improve the stability and operation of the Open Bee\u2122 Portal software?<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/faq\/is-it-possible-to-delete-a-user-account-from-open-bee-portal\/\">Is it possible to delete a user account from Open Bee\u2122 Portal?<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/\">Troubleshooting Items<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/\">Troubleshooting &#8211; RabbitMQ (AMQP)<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-and-amqp-low-priority-queue-services-do-not-start\/\">AMQP High Priority Queue and AMQP Low Priority Queue Services Do Not Start<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/the-openbeeportalrabbitmq-service-does-not-start\/\">The openbeeportalRabbitMQ service does not start<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-amqp-low-priority-queue-and-open-bee-scan-o-c-s-services-are-paused\/\">AMQP High Priority Queue, AMQP Low Priority Queue and Open Bee Scan O.C.S services are paused<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/\">Troubleshooting &#8211; Administration<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"264405723.html\">What to do before updating to version 6.9.0 on Windows<\/a><\/li>\n<li><a href=\"252807182.html\">Restart obmigration by hand<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/using-office-365-smtp\/\">Using Office 365 SMTP<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/after-a-windows-active-directory-password-change-my-old-password-still-works\/\">After a Windows (Active Directory) password change, my old password still works<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-import-more-than-1000-users-from-an-active-directory\/\">Unable to import more than 1,000 users from an Active Directory<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-log-in-to-sso-after-an-active-directory-password-change\/\">Unable to log in to SSO after an Active Directory password change<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/sqlstate-error-when-editing-a-ranking-rule\/\">SQLSTATE error when editing a ranking rule<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/\">Troubleshooting &#8211; Performance<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-the-process-of-files\/\">Slowness in the process of files<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slow-search\/\">Slow search<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-windows-server-2012\/\">Slowness in Windows Server 2012<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/\">Troubleshooting &#8211; Open Bee\u2122 Scan OCS<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/unable-to-send-documents-to-ocs\/\">Unable to send documents to OCS<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/openbeescanocs-service-starts-but-remains-in-exited-state\/\">OpenbeeScanOCS service starts but remains in exited state<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/\">Troubleshooting &#8211; Documents<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/unable-to-add-some-secure-pdfs\/\">Unable to add some secure PDFs<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/previewing-office-documents-doesnt-work\/\">Previewing Office documents doesn&#8217;t work<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/document-names-longer-than-40-characters-are-truncated\/\">Document names longer than 40 characters are truncated<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/error-call-to-a-member-function-dispatch-on-null\/\">Error: call to a member function dispatch() on null<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/office-systematically-offers-to-combine-a-document-edited-online-online-editing\/\">Office systematically offers to combine a document edited online &#8211; online editing<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/printing-doesnt-work-with-microsoft-edge\/\">Printing doesn&#8217;t work with Microsoft Edge<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-documents\/error-500-while-searching\/\">Error 500 while searching<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"264406450.html\">Troubleshooting &#8211; Licensing &amp; Activation<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/unable-to-activate-open-bee-portal\/\">Unable to activate Open Bee\u2122 Portal<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/licence_wrong_system_date-error\/\">&#8220;LICENCE_WRONG_SYSTEM_DATE&#8221; error<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Enable access from the Internet to a \u00ab Website \u00bb version of Open Bee\u2122 Portal Configure reminder accuracy Change the minimum word size of the simple search Create a self-signed &#8220;server stamp certificate&#8221; Add a language dictionary for the practical OCRGuides Previewing Autocad Documents Synchronize list values from an external database Connect a Windows network [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20148,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-20158","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20158","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20158"}],"version-history":[{"count":4,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20158\/revisions"}],"predecessor-version":[{"id":29402,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20158\/revisions\/29402"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20148"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20158"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}