{"id":20167,"date":"2024-02-16T10:07:19","date_gmt":"2024-02-16T09:07:19","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/"},"modified":"2024-02-16T10:07:20","modified_gmt":"2024-02-16T09:07:20","slug":"troubleshooting-items","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/","title":{"rendered":"Troubleshooting Items"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/\">Troubleshooting &#8211; RabbitMQ (AMQP)<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-and-amqp-low-priority-queue-services-do-not-start\/\">AMQP High Priority Queue and AMQP Low Priority Queue Services Do Not Start<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-amqp-low-priority-queue-and-open-bee-scan-o-c-s-services-are-paused\/\">AMQP High Priority Queue, AMQP Low Priority Queue and Open Bee Scan O.C.S services are paused<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/the-openbeeportalrabbitmq-service-does-not-start\/\">The openbeeportalRabbitMQ service does not start<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/\">Troubleshooting &#8211; Performance<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-windows-server-2012\/\">Slowness in Windows Server 2012<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slow-search\/\">Slow search<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-the-process-of-files\/\">Slowness in the process of files<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/\">Troubleshooting &#8211; Open Bee\u2122 Scan OCS<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/openbeescanocs-service-starts-but-remains-in-exited-state\/\">OpenbeeScanOCS service starts but remains in exited state<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-open-bee-scan-ocs\/unable-to-send-documents-to-ocs\/\">Unable to send documents to OCS<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/\">Troubleshooting &#8211; Licensing &amp; Activation<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/unable-to-activate-open-bee-portal\/\">Unable to activate Open Bee\u2122 Portal<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/licence_wrong_system_date-error\/\">&#8220;LICENCE_WRONG_SYSTEM_DATE&#8221; error<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"264406442.html\">Troubleshooting &#8211; Documents<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"251920740.html\">Office systematically offers to combine a document edited online &#8211; online editing<\/a><\/li>\n<li><a href=\"173113717.html\">Document names longer than 40 characters are truncated<\/a><\/li>\n<li><a href=\"192610364.html\">Previewing Office documents doesn&#8217;t work<\/a><\/li>\n<li><a href=\"250249748.html\">Printing doesn&#8217;t work with Microsoft Edge<\/a><\/li>\n<li><a href=\"210370570.html\">Unable to add some secure PDFs<\/a><\/li>\n<li><a href=\"250249348.html\">Error: call to a member function dispatch() on null<\/a><\/li>\n<li><a href=\"Erreur-500-lors-de-la-recherche_264406644.html\">Error 500 while searching<\/a><\/li>\n<\/ul>\n<\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/\">Troubleshooting &#8211; Administration<\/a>\n<ul class=\"childpages-macro\">\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/using-office-365-smtp\/\">Using Office 365 SMTP<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-log-in-to-sso-after-an-active-directory-password-change\/\">Unable to log in to SSO after an Active Directory password change<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-import-more-than-1000-users-from-an-active-directory\/\">Unable to import more than 1,000 users from an Active Directory<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/sqlstate-error-when-editing-a-ranking-rule\/\">SQLSTATE error when editing a ranking rule<\/a><\/li>\n<li><a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/after-a-windows-active-directory-password-change-my-old-password-still-works\/\">After a Windows (Active Directory) password change, my old password still works<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Troubleshooting &#8211; RabbitMQ (AMQP) AMQP High Priority Queue and AMQP Low Priority Queue Services Do Not Start AMQP High Priority Queue, AMQP Low Priority Queue and Open Bee Scan O.C.S services are paused The openbeeportalRabbitMQ service does not start Troubleshooting &#8211; Performance Slowness in Windows Server 2012 Slow search Slowness in the process of files [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20158,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20167","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20167"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20167\/revisions"}],"predecessor-version":[{"id":20168,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20167\/revisions\/20168"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20158"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}