{"id":20347,"date":"2024-02-16T15:56:00","date_gmt":"2024-02-16T14:56:00","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-import-more-than-1000-users-from-an-active-directory\/"},"modified":"2024-02-16T15:56:00","modified_gmt":"2024-02-16T14:56:00","slug":"unable-to-import-more-than-1000-users-from-an-active-directory","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-administration\/unable-to-import-more-than-1000-users-from-an-active-directory\/","title":{"rendered":"Unable to import more than 1,000 users from an Active Directory"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<h2 id=\"Impossibled'importerplusde1000utilisateursdepuisunActiveDirectory-Descriptionduprobl\u00e8me\">Description of the problem&nbsp;<\/h2>\n<p>Your Active Directory has more than 1,000 users. &nbsp;When importing users into&nbsp;Open Bee\u2122 Portal&nbsp;only the first 1,000 are offered to you to be imported.&nbsp;<\/p>\n<h2 id=\"Impossibled'importerplusde1000utilisateursdepuisunActiveDirectory-Cause\"><span style=\"line-height: 1.5;\">Cause&nbsp;<\/span><\/h2>\n<div>Default one&nbsp;<span>Active Directory applies a pagination of 1,000&nbsp;items&nbsp;per page in the functions used by&nbsp;Open Bee\u2122 Portal&nbsp;to import users. In versions &lt; 6.4 &nbsp;, Open Bee\u2122 Portal&nbsp;only processes the first page.<\/span><\/div>\n<div><span><br \/>\n<\/span><\/div>\n<h2 id=\"Impossibled'importerplusde1000utilisateursdepuisunActiveDirectory-Solution\">Solution&nbsp;<\/h2>\n<p><span style=\"font-size: 14.0px;line-height: 1.42857;\">Solution 1: Change the setting&nbsp;<\/span><em>MaxPageSize&nbsp;<\/em>&nbsp;in your AD configuration:&nbsp;<a href=\"https:\/\/support.microsoft.com\/en-us\/kb\/315071\" style=\"font-size: 14.0px;line-height: 1.42857;\" class=\"external-link\" rel=\"nofollow\">https:\/\/support.microsoft.com\/en-us\/kb\/315071<\/a>&nbsp;<\/p>\n<p><span>Solution 2:&nbsp;<\/span>Update to&nbsp;Open Bee\u2122 Portal&nbsp;version 6.4 or higher.&nbsp;<\/p>\n<p><span style=\"font-size: 14.0px;line-height: 1.42857;\"><br \/>\n<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Description of the problem&nbsp; Your Active Directory has more than 1,000 users. &nbsp;When importing users into&nbsp;Open Bee\u2122 Portal&nbsp;only the first 1,000 are offered to you to be imported.&nbsp; Cause&nbsp; Default one&nbsp;Active Directory applies a pagination of 1,000&nbsp;items&nbsp;per page in the functions used by&nbsp;Open Bee\u2122 Portal&nbsp;to import users. In versions &lt; 6.4 &nbsp;, Open Bee\u2122 Portal&nbsp;only [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20336,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20347","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20347","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20347"}],"version-history":[{"count":0,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20347\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20336"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20347"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}