{"id":20355,"date":"2024-02-16T15:56:14","date_gmt":"2024-02-16T14:56:14","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/unable-to-activate-open-bee-portal\/"},"modified":"2024-02-16T15:56:14","modified_gmt":"2024-02-16T14:56:14","slug":"unable-to-activate-open-bee-portal","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/unable-to-activate-open-bee-portal\/","title":{"rendered":"Unable to activate Open Bee\u2122 Portal"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<p>Are you having a problem activating Open Bee\u2122 Portal &#8220;Site&#8221;?<\/p>\n<ol>\n<li>Check that the server has access to the Internet <img decoding=\"async\" class=\"emoticon emoticon-warning\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/03\/warning.png\" alt=\"(warning)\" data-emoticon-name=\"warning\"> , this is the server on which Open Bee\u2122 Portal is installed and not necessarily the client computer on which you are located to fill in the activation form\n<div class=\"code panel pdl\" style=\"border-width: 1px;\">\n<div class=\"codeContent panelContent pdl\">\n<pre class=\"theme: Confluence; brush: java; gutter: false\" style=\"font-size: 12px;\">ping www.openbeecloud.com<\/pre>\n<\/div>\n<\/div>\n<\/li>\n<li>If you are using a version 5.6.0 or 5.6.1, update to <a href=\"https:\/\/help.openbee.com\/en\/open-bee-portal\/\">the latest version<\/a>.<\/li>\n<li>Verify that all fields in the activation form have been filled in.<\/li>\n<\/ol>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Are you having a problem activating Open Bee\u2122 Portal &#8220;Site&#8221;? Check that the server has access to the Internet , this is the server on which Open Bee\u2122 Portal is installed and not necessarily the client computer on which you are located to fill in the activation form ping www.openbeecloud.com If you are using a [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20335,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20355","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20355","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20355"}],"version-history":[{"count":0,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20355\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20335"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20355"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}