{"id":20356,"date":"2024-02-16T15:56:17","date_gmt":"2024-02-16T14:56:17","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/licence_wrong_system_date-error\/"},"modified":"2024-02-16T15:56:17","modified_gmt":"2024-02-16T14:56:17","slug":"licence_wrong_system_date-error","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-licensing-activation\/licence_wrong_system_date-error\/","title":{"rendered":"&#8220;LICENCE_WRONG_SYSTEM_DATE&#8221; error"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<h1 id=\"Erreur\" licence_wrong_system_date=\"\">Symptoms<\/h1>\n<p>Open Bee\u2122 Portal&nbsp;redirects to the activation page and an error message&nbsp;<em><br \/>\n  <strong>LICENCE_WRONG_SYSTEM_DATE <\/strong><br \/>\n<\/em>is displayed on the screen.<em><strong>&nbsp;<\/strong><\/em><\/p>\n<h1 id=\"Erreur\" licence_wrong_system_date=\"\">Impacted versions<\/h1>\n<p>Open Bee\u2122 Portal&nbsp;version 6.x. when the operating system&#8217;s timezone is different from that of Open Bee\u2122 Portal&nbsp; (&#8220;Europe\/Paris&#8221; by default)<\/p>\n<h1 id=\"Erreur\" licence_wrong_system_date=\"\"><span style=\"line-height: 1.25;\">Resolution<\/span><\/h1>\n<ul>\n<li><span style=\"line-height: 1.42857;\">Open the &#8220;settings.yml&#8221; file located in the openbeeportal\/config folder of the Open Bee\u2122 Portal&nbsp; installation(C:Program Files (x86)OpenBeeOpenBeePortal5openbeeportalconfig &nbsp;on &nbsp;Windows)<\/span><\/li>\n<li><span style=\"line-height: 1.42857;\">Change the &#8220;default_timezone&#8221; parameter and replace it with your timezone. For example &#8220;Asia\/Singapore&#8221;. Full list of timezones available here:&nbsp;<a href=\"http:\/\/php.net\/manual\/fr\/timezones.php\" class=\"external-link\" rel=\"nofollow\">http:\/\/php.net\/manual\/fr\/timezones.php<\/a>&nbsp;<\/span><\/li>\n<li><span style=\"line-height: 1.42857;\">To save&nbsp;<\/span><\/li>\n<li>Empty the &#8220;openbeeportal\/cache&#8221; folder&nbsp;<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms Open Bee\u2122 Portal&nbsp;redirects to the activation page and an error message&nbsp; LICENCE_WRONG_SYSTEM_DATE is displayed on the screen.&nbsp; Impacted versions Open Bee\u2122 Portal&nbsp;version 6.x. when the operating system&#8217;s timezone is different from that of Open Bee\u2122 Portal&nbsp; (&#8220;Europe\/Paris&#8221; by default) Resolution Open the &#8220;settings.yml&#8221; file located in the openbeeportal\/config folder of the Open Bee\u2122 Portal&nbsp; [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20335,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20356","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20356"}],"version-history":[{"count":0,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20356\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20335"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}