{"id":20359,"date":"2024-02-16T15:57:24","date_gmt":"2024-02-16T14:57:24","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-the-process-of-files\/"},"modified":"2024-02-16T15:57:24","modified_gmt":"2024-02-16T14:57:24","slug":"slowness-in-the-process-of-files","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-performance\/slowness-in-the-process-of-files\/","title":{"rendered":"Slowness in the process of files"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<h1 id=\"Lenteurdansleparcoursdesdossiers-Sympt\u00f4mes\">Symptoms<\/h1>\n<p>Navigating the &#8220;Documents&#8221; tab of Open Bee\u2122 Portal is slow.<\/p>\n<p>You have a very large number of folders displayed in the treeview.&nbsp;<\/p>\n<h1 id=\"Lenteurdansleparcoursdesdossiers-Versionsimpact\u00e9es\">Impacted versions<\/h1>\n<p>Open Bee\u2122 Portal version 6.x<\/p>\n<h1 id=\"Lenteurdansleparcoursdesdossiers-R\u00e9solution\"><span style=\"line-height: 1.25;\">Resolution<\/span><\/h1>\n<p>The source of the problem is the display of a large number of folders in the treeview, which does not have a paging system.<\/p>\n<p>To work around the problem:<\/p>\n<ul style=\"list-style-type: square;\">\n<li>Log in to &nbsp;http(s):\/\/IP:PORT\/administration\/config &nbsp;with an administrator account<\/li>\n<li>Look for the parameter:&nbsp;&#8220;maxTreeviewDepth&#8221; and change its value to zero.&nbsp;<\/li>\n<li>To save.&nbsp;<\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms Navigating the &#8220;Documents&#8221; tab of Open Bee\u2122 Portal is slow. You have a very large number of folders displayed in the treeview.&nbsp; Impacted versions Open Bee\u2122 Portal version 6.x Resolution The source of the problem is the display of a large number of folders in the treeview, which does not have a paging system. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20337,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20359","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20359"}],"version-history":[{"count":0,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20359\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20337"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}