{"id":20366,"date":"2022-03-25T13:46:34","date_gmt":"2022-03-25T12:46:34","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-amqp-low-priority-queue-and-open-bee-scan-o-c-s-services-are-paused\/"},"modified":"2026-05-13T10:47:40","modified_gmt":"2026-05-13T08:47:40","slug":"amqp-high-priority-queue-amqp-low-priority-queue-and-open-bee-scan-o-c-s-services-are-paused","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/troubleshooting-items\/troubleshooting-rabbitmq-amqp\/amqp-high-priority-queue-amqp-low-priority-queue-and-open-bee-scan-o-c-s-services-are-paused\/","title":{"rendered":"AMQP High Priority Queue, AMQP Low Priority Queue and Open Bee Scan O.C.S services are paused"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"LesservicesAMQPHighPriorityQueue,AMQPLowPriorityQueueetOpenBeeScanO.C.Ssontenpause-Sympt&#xF4;mes\">Symptoms<\/h1>\n\n<p>In a Windows 10 environment, the following services are paused (they start but automatically pause)<\/p>\n\n<ul class=\"wp-block-list\"><li>openbeeportal AMQP High Priority Queue<\/li><li>openbeeportal AMQP Low Priority Queue<\/li><li>Open Bee Scan O.C.S<\/li><\/ul>\n\n<h1 class=\"wp-block-heading\" id=\"LesservicesAMQPHighPriorityQueue,AMQPLowPriorityQueueetOpenBeeScanO.C.Ssontenpause-Versionsimpact&#xE9;es\">Impacted versions<\/h1>\n\n<p>Open Bee\u2122 Portal version &lt;= 6.7.2<\/p>\n\n<h1 class=\"wp-block-heading\" id=\"LesservicesAMQPHighPriorityQueue,AMQPLowPriorityQueueetOpenBeeScanO.C.Ssontenpause-R&#xE9;solution\">Resolution<\/h1>\n\n<h2 class=\"wp-block-heading\" id=\"LesservicesAMQPHighPriorityQueue,AMQPLowPriorityQueueetOpenBeeScanO.C.Ssontenpause-Portal\">Portal<\/h2>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Recommendation<\/p><cite>Use the &#8220;2.24-101-g897c7ad&#8221; version of the nssm<br\/>&#8211; Stop all portal services<br\/>&#8211; Replace the &#8220;dossier_installUtilitynssm.exe file with the one downloaded from this link <a href=\"http:\/\/nssm.cc\/ci\/nssm-2.24-101-g897c7ad.zip\">http:\/\/nssm.cc\/ci\/nssm-2.24-101-g897c7ad.zip<\/a><br\/>&#8211; <a href=\"http:\/\/nssm.cc\/ci\/nssm-2.24-101-g897c7ad.zip\">Restart the service portal<\/a><\/cite><\/blockquote>\n\n<h2 class=\"wp-block-heading\" id=\"LesservicesAMQPHighPriorityQueue,AMQPLowPriorityQueueetOpenBeeScanO.C.Ssontenpause-OCS\">  OCS<\/h2>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>Recommendation<\/p><cite>Use the &#8220;2.24-101-g897c7ad&#8221; version of the nssm<br\/>&#8211; Stop OCS service<br\/>&#8211; <a href=\"http:\/\/nssm.cc\/ci\/nssm-2.24-101-g897c7ad.zip\">Replace the &#8220;dossier_installnssm-2.24nssm.exe file with the one downloaded from this link http:\/\/nssm.cc\/ci\/nssm-2.24-101-g897c7ad.zip<\/a><br\/>&#8211; Restart the OCS service<\/cite><\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Symptoms In a Windows 10 environment, the following services are paused (they start but automatically pause) openbeeportal AMQP High Priority Queue openbeeportal AMQP Low Priority Queue Open Bee Scan O.C.S Impacted versions Open Bee\u2122 Portal version &lt;= 6.7.2 Resolution Portal Recommendation Use the &#8220;2.24-101-g897c7ad&#8221; version of the nssm&#8211; Stop all portal services&#8211; Replace the &#8220;dossier_installUtilitynssm.exe [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20334,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20366","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20366","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20366"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20366\/revisions"}],"predecessor-version":[{"id":20367,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20366\/revisions\/20367"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20334"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20366"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}