{"id":20389,"date":"2022-03-25T13:46:30","date_gmt":"2022-03-25T12:46:30","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-portal\/knowledge-base\/how-to-guides\/configure-reminder-accuracy\/"},"modified":"2026-05-13T10:47:41","modified_gmt":"2026-05-13T08:47:41","slug":"configure-reminder-accuracy","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/knowledge-base\/how-to-guides\/configure-reminder-accuracy\/","title":{"rendered":"Configure reminder accuracy"},"content":{"rendered":"\n<p>Open Bee\u2122 Portal uses a scheduled task to trigger reminders on folders and documents.<\/p>\n\n<p>By default, this task is logged in the operating system with a running frequency of 15 minutes.<\/p>\n\n<p>This means that a maximum of 15 minutes can elapse between the set date of a reminder and the notification being sent to the user.<\/p>\n\n<p>This 15-minute &#8220;delay&#8221; time can be reduced by changing the frequency of the scheduled task.<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>This can impair the triggering of callbacks if not done correctly.<\/p><cite>Open Bee declines all responsibility in the event of mishandling of scheduled tasks that would result in an Open Bee\u2122\u2122 Portal malfunction.<\/cite><\/blockquote>\n\n<p><\/p>\n\n<h5 class=\"wp-block-heading\" id=\"Configurerlapr&#xE9;cisiondesrappels-SousDebian\">Sous Debian<\/h5>\n\n<pre class=\"wp-block-preformatted\">crontab -e<\/pre>\n\n<p>Edit the periodicity of the following task:<\/p>\n\n<pre class=\"wp-block-preformatted\">*\/15 * * * * \/usr\/bin\/php \/var\/www\/openbeeportal\/symfony reminder<\/pre>\n\n<p>Please refer to the Debian CRON documentation for more details.<\/p>\n\n<h5 class=\"wp-block-heading\" id=\"Configurerlapr&#xE9;cisiondesrappels-SousWindows\">On Windows<\/h5>\n\n<p>Open the Scheduled Task Management utility.<\/p>\n\n<p>Change the recurrence of the <strong>Open Bee\u2122 PortalReminder task. <\/strong> <\/p>\n\n<p>Please refer to the documentation for your version of Windows for more details.<\/p>\n\n<p>List of scheduled tasks in Windows XP<\/p>\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/03\/173408892.png\" alt=\"\"\/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Open Bee\u2122 Portal uses a scheduled task to trigger reminders on folders and documents. By default, this task is logged in the operating system with a running frequency of 15 minutes. This means that a maximum of 15 minutes can elapse between the set date of a reminder and the notification being sent to the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20163,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20389","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20389","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20389"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20389\/revisions"}],"predecessor-version":[{"id":20391,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20389\/revisions\/20391"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20163"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20389"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}