{"id":20427,"date":"2022-03-25T13:46:02","date_gmt":"2022-03-25T12:46:02","guid":{"rendered":"https:\/\/help.openbee.com\/emails-in-the-workflow\/"},"modified":"2026-05-13T10:47:50","modified_gmt":"2026-05-13T08:47:50","slug":"emails-in-the-workflow","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-portal\/administrators-guide\/administration-du-workflow\/emails-in-the-workflow\/","title":{"rendered":"Emails in the workflow"},"content":{"rendered":"\n<p><strong>This page groups together the different use cases for which the workflow will send an email to one or more user(s).<\/strong><\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p><strong>Condition to receive emails<\/strong><\/p><cite>&#8211; These emails will only be sent if the affected users have checked the &#8220;<strong> email notification<\/strong> &#8221; box in their preferences.<br\/>&#8211; SMTP settings must be properly configured in the administration.<\/cite><\/blockquote>\n\n<figure class=\"wp-block-table\"><table><tbody><tr><th>Event<\/th><th>Email recipient(s)<\/th><\/tr><tr><td><strong>New<\/strong> document waiting to be processed in a workflow step<\/td><td>Actor of the task to be processed<\/td><\/tr><tr><td>Document Out of Workflow Due to <strong>Rejection<\/strong>  <\/td><td>Workflow Supervisor User to be notified selected in the workflow configuration (preference management)<\/td><\/tr><tr><td>Document Out of Workflow Following <strong>Validation<\/strong>  <\/td><td>Workflow Supervisor User to be notified selected in the workflow configuration (preference management)<\/td><\/tr><tr><td>A user validates a task and selects a <strong>user<\/strong> or group to notify<\/td><td>The user or group selected when validating the task<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>This page groups together the different use cases for which the workflow will send an email to one or more user(s). Condition to receive emails &#8211; These emails will only be sent if the affected users have checked the &#8220; email notification &#8221; box in their preferences.&#8211; SMTP settings must be properly configured in the [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":20491,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-20427","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=20427"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20427\/revisions"}],"predecessor-version":[{"id":20428,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20427\/revisions\/20428"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/20491"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=20427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}