{"id":21427,"date":"2022-08-24T10:31:45","date_gmt":"2022-08-24T08:31:45","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-electronic-signature\/administrators-guide\/configuring-the-add-on\/set-up-docusign-login-credentials\/"},"modified":"2026-05-13T09:36:58","modified_gmt":"2026-05-13T07:36:58","slug":"set-up-docusign-login-credentials","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-electronic-signature\/administrators-guide\/configuring-the-add-on\/set-up-docusign-login-credentials\/","title":{"rendered":"Set up DocuSign login credentials"},"content":{"rendered":"\n<p>In order to connect Open Bee\u2122 Portal to your DocuSign account, you need to retrieve the following information:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>User ID<\/li>\n\n\n\n<li>The Key to Integration<\/li>\n\n\n\n<li>The RSA Private Key<\/li>\n<\/ul>\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"974\" height=\"388\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/07\/docusign_config.png\" alt=\"\" class=\"wp-image-12788\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/07\/docusign_config.png 974w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/07\/docusign_config-300x120.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/07\/docusign_config-768x306.png 768w\" sizes=\"auto, (max-width: 974px) 100vw, 974px\" \/><\/figure>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">User ID<\/h2>\n\n<p>To retrieve your user ID, please go to the settings screen on your DocuSign account and in the left menu select the <em>&#8220;Apps &amp; Keys&#8221;<\/em> category.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"269\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76-1024x269.png\" alt=\"\" class=\"wp-image-13547\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76-1024x269.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76-300x79.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76-768x202.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76-1536x403.png 1536w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-76.png 1852w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"602\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-78-1024x602.png\" alt=\"\" class=\"wp-image-13549\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-78-1024x602.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-78-300x176.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-78-768x452.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-78.png 1136w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n\n<p>You can retrieve your user ID in this interface.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"425\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-79-1024x425.png\" alt=\"\" class=\"wp-image-13550\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-79-1024x425.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-79-300x125.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-79-768x319.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-79.png 1514w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Creating an Application: RSA Integration Key and Private Key<\/h2>\n\n<p>To retrieve an RSA private key, it is necessary to create a new application by clicking on the <em>&#8220;Add Application and Integration Key&#8221;<\/em> button on the same screen.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"224\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80-1024x224.png\" alt=\"\" class=\"wp-image-13551\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80-1024x224.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80-300x66.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80-768x168.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80-1536x336.png 1536w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-80.png 1543w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>In case you want to connect multiple Open Bee\u2122 Portal instances to your DocuSign account, it is possible to either create as many different applications or use the same application.<\/p>\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Be careful, however, you will need to add a callback URI for each Open Bee\u2122 Portal instance associated with an application. The callback configuration is described below.<\/p>\n<\/blockquote>\n\n<p>You can then:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Retrieve the integration key generated when the application was created<\/li>\n\n\n\n<li>Generate your RSA private key<\/li>\n\n\n\n<li>Configure callback URL<\/li>\n<\/ol>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"611\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81-1024x611.png\" alt=\"\" class=\"wp-image-13554\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81-1024x611.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81-300x179.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81-768x458.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81-1536x916.png 1536w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-81.png 1544w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n\n<p>Click on the <em>&#8220;Generate RSA&#8221;<\/em> button, the private key will be displayed.  <\/p>\n\n<p>The next step is to copy the contents of the private key and create a TXT file with the contents of the private key. This file will then be used in the configuration.<\/p>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"814\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/09\/image-3.png\" alt=\"\" class=\"wp-image-13876\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/09\/image-3.png 842w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/09\/image-3-300x290.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/09\/image-3-768x742.png 768w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"529\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-83-1024x529.png\" alt=\"\" class=\"wp-image-13556\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-83-1024x529.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-83-300x155.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-83-768x397.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-83.png 1426w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n\n<p>One last step is required before saving the configuration of this application. You need to fill in the callback URL.  <strong>This step is mandatory.<\/strong><\/p>\n\n<p>This URL is required for communication between Open Bee\u2122 Portal and DocuSign<\/p>\n\n<p>Please add a new address by taking the name of your Open Bee\u2122 Portal instance and adding the following suffix: <a rel=\"noreferrer noopener\" href=\"https:\/\/sb.devonl.myopenbee.com\/electronicsign\/config?provider\" target=\"_blank\">electronicsign\/config?provider<\/a><\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"398\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-84-1024x398.png\" alt=\"\" class=\"wp-image-13557\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-84-1024x398.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-84-300x117.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-84-768x299.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-84.png 1466w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p><\/p>\n\n<p>You can now <strong>save <\/strong>this configuration.<\/p>\n\n<p><\/p>\n\n<h2 class=\"wp-block-heading\">Enter the configuration in Open Bee\u2122 Portal<\/h2>\n\n<p>You can now enter the 3 pieces of information requested.<\/p>\n\n<p>If the configuration settings are correct, Open Bee\u2122 Portal requires the administrator to authenticate to with their DocuSign credentials in order to validate the connection.  <\/p>\n\n<p>If an error occurs when redirecting to the DocuSign site, it is because the callback URL is incorrectly entered in the previously created application.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86-1024x429.png\" alt=\"\" class=\"wp-image-13561\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86-1024x429.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86-300x126.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86-768x322.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86-1536x643.png 1536w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-86.png 1696w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-87.png\" alt=\"\" class=\"wp-image-13562\" width=\"840\" height=\"337\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-87.png 964w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-87-300x120.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-87-768x308.png 768w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"925\" height=\"677\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-88.png\" alt=\"\" class=\"wp-image-13563\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-88.png 925w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-88-300x220.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/08\/image-88-768x562.png 768w\" sizes=\"auto, (max-width: 925px) 100vw, 925px\" \/><\/figure>\n\n<p>The connection to the DocuSign provider from Open Bee\u2122 Portal is now correctly completed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In order to connect Open Bee\u2122 Portal to your DocuSign account, you need to retrieve the following information: User ID To retrieve your user ID, please go to the settings screen on your DocuSign account and in the left menu select the &#8220;Apps &amp; Keys&#8221; category. You can retrieve your user ID in this interface. [&hellip;]<\/p>\n","protected":false},"author":95,"featured_media":0,"parent":21419,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21427","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21427","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/95"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=21427"}],"version-history":[{"count":2,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21427\/revisions"}],"predecessor-version":[{"id":21434,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21427\/revisions\/21434"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21419"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=21427"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}