{"id":21442,"date":"2022-04-11T13:59:04","date_gmt":"2022-04-11T11:59:04","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-electronic-signature\/user-guide\/tracking-failed-signatures\/"},"modified":"2024-05-20T14:43:22","modified_gmt":"2024-05-20T12:43:22","slug":"tracking-failed-signatures","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-electronic-signature\/user-guide\/tracking-failed-signatures\/","title":{"rendered":"Tracking Failed Signatures"},"content":{"rendered":"<div id=\"main-content\" class=\"wiki-content group\">\n<h1 id=\"Suividessignaturesen\u00e9chec-Usage\">Use<\/h1>\n<p><span style=\"color: rgb(100,103,110);\">A failed signature table will allow you to view all failed auto-signature submissions<\/span><\/p>\n<h1 id=\"Suividessignaturesen\u00e9chec-Acc\u00e9derautableaudesuividessignatures\">Access the signature tracking table<\/h1>\n<p>Once the module is installed, you can access the history screen by clicking on the&nbsp;<img loading=\"lazy\" decoding=\"async\" class=\"confluence-embedded-image\" height=\"35\" width=\"37\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/273908111.png\" data-image-src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/273908111.png\">&nbsp;to display the menu.<\/p>\n<ul>\n<li>Click on &#8220;<strong>Signature Tracking<\/strong>&#8220;<strong><br \/>\n<\/strong><\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"confluence-embedded-image\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/273908237.png\" data-image-src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/273908237.png\"><\/p>\n<p>The following interface&nbsp;is displayed:<\/p>\n<p><img decoding=\"async\" class=\"confluence-embedded-image\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922682.png\" data-image-src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922682.png\"><\/p>\n<p>Simply click on the &#8220;<strong>Signature Failed<\/strong>&#8221; tab to be redirected to the Signature Failure history<\/p>\n<p><img decoding=\"async\" class=\"confluence-embedded-image\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922678.png\" data-image-src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922678.png\"><\/p>\n<p>When a signature is selected, 3 actions are possible&nbsp;<\/p>\n<ul>\n<li>&#8220;Edit&#8221; allows you to edit a failed request to resubmit it for signature.<\/li>\n<li>&#8220;Resubmit&#8221; allows you to resend the signature without changing the original data.<\/li>\n<li>&#8220;Delete&#8221; allows you to delete the failed signature.<\/li>\n<\/ul>\n<p><img decoding=\"async\" class=\"confluence-embedded-image\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922680.png\" data-image-src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2022\/04\/276922680.png\"><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Use A failed signature table will allow you to view all failed auto-signature submissions Access the signature tracking table Once the module is installed, you can access the history screen by clicking on the&nbsp;&nbsp;to display the menu. Click on &#8220;Signature Tracking&#8220; The following interface&nbsp;is displayed: Simply click on the &#8220;Signature Failed&#8221; tab to be redirected [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":21403,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-21442","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21442","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=21442"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21442\/revisions"}],"predecessor-version":[{"id":21448,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21442\/revisions\/21448"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21403"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=21442"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}