{"id":21726,"date":"2022-04-11T13:53:16","date_gmt":"2022-04-11T11:53:16","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-email-capture\/installers-guide\/backup-recovery\/"},"modified":"2026-05-13T09:37:42","modified_gmt":"2026-05-13T07:37:42","slug":"backup-recovery","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/en\/open-bee-email-capture\/installers-guide\/backup-recovery\/","title":{"rendered":"Backup &amp; Recovery"},"content":{"rendered":"\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\"><p>The version of Open Bee\u2122 eMail Capture on the workstation to be migrated must be the latest<\/p><\/blockquote>\n\n<h1 class=\"wp-block-heading\" id=\"Sauvegarde&amp;Restauration-Sauvegarde\">Backup<\/h1>\n\n<h3 class=\"wp-block-heading\" id=\"Sauvegarde&amp;Restauration-Sitrueestinstall&#xE9;enmodeutilisateur\">If Open Bee\u2122 eMail Capture is installed in user mode<\/h3>\n\n<p>The Open Bee\u2122 eMail Capture data to be backed up is located in the &#8220;Open Bee Common&#8221;, &#8220;Open Bee Mails&#8221; and &#8220;OpenBeeMailsService&#8221; folders in the user&#8217;s directory (%appdata%).<\/p>\n\n<p>Example:<\/p>\n\n<ul class=\"wp-block-list\"><li>%appdata%\\Open Bee\\Open Bee Common<\/li><li>%appdata%\\Open Bee\\Open Bee Mails<\/li><li>%appdata%\\Open Bee\\OpenBeeMailsService<\/li><\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"Sauvegarde&amp;Restauration-Sitrueestinstall&#xE9;enmodeservice\">If Open Bee\u2122 eMail Capture is installed in service mode<\/h3>\n\n<p>The Open Bee\u2122 eMail Capture data to be backed up is located in the &#8220;Open Bee Common&#8221;, &#8220;Open Bee Mails&#8221; and &#8220;OpenBeeMailsService&#8221; folders in the C:\\ProgramData\\Open Bee directory.<\/p>\n\n<p>Example:<\/p>\n\n<ul class=\"wp-block-list\"><li>C:\\ProgramData\\Open Bee\\Open Bee Common<\/li><li>C:\\ProgramData\\Open Bee\\Open Bee Mails<\/li><li>C:\\ProgramData\\Open Bee\\OpenBeeMailsService<\/li><\/ul>\n\n<h1 class=\"wp-block-heading\" id=\"Sauvegarde&amp;Restauration-Restauration\">Restoration<\/h1>\n\n<p>Once the backup has been made, the restoration is carried out by replacing the contents of these three backed-up folders in the directory of the new installation of the same Open Bee\u2122 eMail Capture version.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The version of Open Bee\u2122 eMail Capture on the workstation to be migrated must be the latest Backup If Open Bee\u2122 eMail Capture is installed in user mode The Open Bee\u2122 eMail Capture data to be backed up is located in the &#8220;Open Bee Common&#8221;, &#8220;Open Bee Mails&#8221; and &#8220;OpenBeeMailsService&#8221; folders in the user&#8217;s directory [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":21715,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"templates\/ob-help-products.php","meta":{"footnotes":""},"class_list":["post-21726","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/comments?post=21726"}],"version-history":[{"count":1,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21726\/revisions"}],"predecessor-version":[{"id":21728,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21726\/revisions\/21728"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/pages\/21715"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/en\/wp-json\/wp\/v2\/media?parent=21726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}