{"id":29067,"date":"2026-02-19T11:46:36","date_gmt":"2026-02-19T10:46:36","guid":{"rendered":"https:\/\/help.openbee.com\/open-bee-sharp\/open-bee-sharp-guide-installateur\/open-bee-sharp-installation\/probleme-de-connexion\/"},"modified":"2026-02-19T11:57:52","modified_gmt":"2026-02-19T10:57:52","slug":"probleme-de-connexion","status":"publish","type":"page","link":"https:\/\/help.openbee.com\/fr\/open-bee-sharp\/open-bee-sharp-guide-installateur\/open-bee-sharp-installation\/probleme-de-connexion\/","title":{"rendered":"D\u00e9pannage"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>Impossible d&rsquo;installer l&rsquo;application : \u00ab\u00a0La v\u00e9rification de la signature \u00e9lectronique a \u00e9chou\u00e9.\u00a0\u00bb<\/strong><\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"310\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-3-1024x310.png\" alt=\"\" class=\"wp-image-29074\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-3-1024x310.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-3-300x91.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-3-768x233.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-3.png 1288w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Si cette erreur se produit lors de l&rsquo;installation de l&rsquo;application, il faut s&rsquo;assurer que le param\u00e8tre de v\u00e9rification de la signature ait la valeur \u00ab\u00a0Ne pas v\u00e9rifier\u00a0\u00bb<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"598\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-2-1024x598.png\" alt=\"\" class=\"wp-image-29071\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-2-1024x598.png 1024w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-2-300x175.png 300w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-2-768x449.png 768w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-2.png 1178w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Erreur d&rsquo;authentification<\/strong><\/li>\n<\/ul>\n\n\n\n<p>Si lors de la connexion le message suivant se produit \u00ab\u00a0Connexion impossible veuillez v\u00e9rifier les informations de connexions\u00a0\u00bb, il faut tout d&rsquo;abord s&rsquo;assurer que les identifiants de connexions sont correctes. Si l&rsquo;erreur persiste il faut suivre cette proc\u00e9dure pour corriger le probl\u00e8me.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"755\" height=\"877\" src=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-4.png\" alt=\"\" class=\"wp-image-29077\" srcset=\"https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-4.png 755w, https:\/\/help.openbee.com\/wp-content\/uploads\/2026\/02\/image-4-258x300.png 258w\" sizes=\"auto, (max-width: 755px) 100vw, 755px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Si cette erreur se produit lors de l&rsquo;installation de l&rsquo;application, il faut s&rsquo;assurer que le param\u00e8tre de v\u00e9rification de la signature ait la valeur \u00ab\u00a0Ne pas v\u00e9rifier\u00a0\u00bb Si lors de la connexion le message suivant se produit \u00ab\u00a0Connexion impossible veuillez v\u00e9rifier les informations de connexions\u00a0\u00bb, il faut tout d&rsquo;abord s&rsquo;assurer que les identifiants de connexions [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":20646,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29067","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/pages\/29067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/comments?post=29067"}],"version-history":[{"count":2,"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/pages\/29067\/revisions"}],"predecessor-version":[{"id":29080,"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/pages\/29067\/revisions\/29080"}],"up":[{"embeddable":true,"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/pages\/20646"}],"wp:attachment":[{"href":"https:\/\/help.openbee.com\/fr\/wp-json\/wp\/v2\/media?parent=29067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}