Tracking Failed Signatures

Use

A failed signature table will allow you to view all failed auto-signature submissions

Access the signature tracking table

Once the module is installed, you can access the history screen by clicking on the  to display the menu.

  • Click on “Signature Tracking

The following interface is displayed:

Simply click on the “Signature Failed” tab to be redirected to the Signature Failure history

When a signature is selected, 3 actions are possible 

  • “Edit” allows you to edit a failed request to resubmit it for signature.
  • “Resubmit” allows you to resend the signature without changing the original data.
  • “Delete” allows you to delete the failed signature.