Restoring a backup

This procedure can be applied to restore a backup or to move Open Bee™ Portal to a new server.

Installing the new server

Install Open Bee™ Portal on the new server, in the same version as the version to be restored.

Restoring the Database

Delete and recreate the database:

mysql.exe -u root -p -e"DROP DATABASE obportal"
mysql.exe -u root -p -e"CREATE DATABASE obportal"

Import the copy of the database from your backup. The database file is located in the “data/dump/” folder of your backups.

mysql -u root -p obportal < backup.sql

Restore documents and thumbnail files

Copy the backup folder “openbeeportal/data/” to “openbeeportal/data/” and the new installation.

Restore Configuration

Copy the following backup folders to the new installation:

  • “openbeeportal/config/”
  • “openbeeportal/web/”

License Activation and Configuration Validation

At this stage you should be able to log in to Open Bee™ Portal with your user account.

If your license cannot be reactivated, please contact our support.

Then check the configuration of the connection to your SMTP server, Open Bee™ Scan OCS, and LDAP server if you are using one.

Diagnostic

Once your backup is up and running, you need to perform the following diagnostics: