What to do if you can’t connect only on firefox and chrome

Known symptoms:

• After an update, the client cannot connect to browsers (Firefox and Chrome), it is redirected directly to the login page.
• However, it is possible to connect via IE or EDGE.

To resolve this issue, please follow these steps:

Step One

Navigate to the sfWebController.class.php file under the following directory: openbeeportallibvendorsymfony1.5libcontroller

Step Two

• Open the file with Notepad++
• Go to Redirect() function
• Change the code below on line 199:

with the following code: 

if(($statusCode >= 300 && $statusCode < 400)){
 // OBP-7063 ajouter les cookies dans la navigateur avec php natif
 foreach ($response->getCookies() as $cookie){
 setcookie($cookie['name'], $cookie['value'], $cookie['expire']);
 }
 header('Location: '.$url);
 exit();
}
// The Location header should only be used for status codes 201 and 3..
// For other code, only the refresh meta tag is used
if ($statusCode == 201)
{
 $response->setHttpHeader('Location', $url);
}

Then Save your changes to the file.

Step Three 

Check that you have CLEAR CACHE 

Refresh the Portal page in the browser and log in.